ScholarScreen
Direct Academic Support Desk

Connect Directly with Our Integrity Desk

Whether you are a doctoral candidate needing report guidance, a journal editor verifying citations, or an institution scaling Campus Pro licenses, our team assists you directly via email.

Official Primary Contact Channel

Email Us Directly at [email protected]

All tickets are answered directly by our technical, screening, and billing team. Send your query, document questions, or institutional request directly to our verified mailbox.

Standard Response: 24–48 Business Hours Zero Retention Protected
Open in Mail App
✓ Copied to clipboard!

Dedicated Academic Channels

Select your area of inquiry for streamlined routing to the right specialist.

Researchers & Students

Assistance with single-use voucher codes, manuscript screening assistance, report interpretation, or hash verification certificates.

Tip: Mention your Access Code or Report ID in your email.
Email Research Desk

Campus Pro & Journals

Annual institutional agreements, university department master keys, high-volume API quotas, or journal peer-review editorial pipeline queries.

Tip: Mention your Institution Name and estimated annual manuscript volume.
Email Institutional Desk

Billing & Refunds

Inquiries regarding Razorpay transaction IDs, duplicate deduction reversal, tax invoices, and 7-day unredeemed code cancellations.

Tip: Include your Razorpay Payment ID (e.g. pay_...) for priority handling.
Email Billing Desk
Desk Operating Hours
Monday – Saturday
9:00 AM – 7:00 PM IST (UTC+5:30)
Active Queues Monitored
Operating Entity
ScholarScreen
A Digital Academic Integrity Platform
Operated by VibeMantra Studio, India
Privacy & Data Ethics
Zero-Vault Ephemeral RAM
Manuscripts purged immediately after scan
No AI training on submitted manuscripts